FAQ

Zdjęcie główne FAQ

The 15th edition of the IAFF Animator includes events both online and onsite – the latter taking place in Poznan, between 8th and 15th July in the Muza Cinema, Dragon Social Club and Plac Wolności.

The online part of the Festival will take place on the MyAnimator platform between 15th and 21st July.

No, the online pass/accreditation authorizes you to take part only in the online portion of the Animator Festival.

The tickets for the film showings in the Muza Cinema are available in the box office as well as online:  https://kinomuza.bilety24.pl/index/index

No, the onsite pass/accreditation authorizes you to take part only in the portion of the Animator Festival taking place in Poznan.

Buying a single ticket for an online screening allows for a 24 hour access to said screening, counting from the moment you click play. During this period the number of times you rewind or re-watch the screening is unlimited HOWEVER, all films and screenings available online, regardless of the date and time of purchase will not be available after 11:59pm on the 21st July 2022. This means that should you start a screening at 11pm on the 21st July, it will only remain available for 59 minutes instead of 24 hours.

No, a ticket for an onsite event cannot be exchanged for an online screening ticket (and vice versa).

Please contact us regarding any returns using the form on the bilety24 website: https://www.bilety24.pl/cms/kupujacy

The quality of the films may be affected by the technical parameters of your Internet connection as well as the technical parameters of the device you use to access the Festival repertoire.

Yes, you can pause and rewind the films you have access to.